We’re able to deliver before Christmas any orders placed by 30th November. We’ll do our best to still deliver orders before Christmas placed after this date, but we can’t guarantee it. We’re working hard to keep our online services running as safely as possible. To ensure the safety of our team members, deliveries may take slightly longer than usual but we will aim to get your order to you as near to our normal lead time of 21 days. To keep our customers and staff safe we’re currently only able to offer a doorstep delivery.
We currently deliver throughout the UK mainland, Northern Ireland, Republic of Ireland, Guernsey, Jersey, Isle of Wight and the Isle of Man. Unfortunately, we’re not able to deliver to the Scottish Isles.
Delivery within mainland England, Scotland and Wales is charged at £60. Additional charges may apply to locations such as the Isle of Wight, Isle of Man, Ireland and the Channel Isles. Delivery charges will be shown clearly at checkout but delivery is typically charged at £90 outside of mainland England, Wales and Scotland.
We aim to deliver within 21 days and will be in contact with you within the first week to inform you of the available delivery date. Our Home Delivery Service (HDS) will often be in contact with you initially by text message, so please ensure you provide a mobile number where possible when placing your order.
Wherever possible, we conduct a two-man delivery, putting the items in a room of your choosing. It is the customer’s responsibility to ensure that the access to the room is suitable for the items ordered.
If you have any special delivery requirements, please let us know once you’ve placed your order by calling 03333 448565 with your order number (the order number will be supplied in the email confirmation).
We ask all our customers to inspect their delivery carefully on arrival as we are unable to accept claims for breakages, scratches or damage more than 72 hours after delivery. The driver will be happy to wait while you check your items and you must sign to say they are satisfactory and fit for purpose.
If you intend to use subcontractors for installation we strongly recommend you do not commit to them until the delivery has been made. This will avoid any costs associated with unavoidable delays. DIY-Spacepro.com are not liable for financial loss caused by unforeseen delays in delivery.
For further information see our Terms and conditions
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