Delivery
Delivery within mainland England, Scotland and Wales is charged at £72. Additional charges may apply to locations such as the Isle of Wight, Isle of Man, Ireland and the Channel Isles. Delivery charges will be shown clearly at checkout but delivery is typically charged at £113.50 outside of mainland England, Wales and Scotland.
We aim to deliver within 21 days and will be in contact with you within the first week to inform you of the available delivery date. Our Home Delivery Service (HDS) will often be in contact with you initially by text message, so please ensure you provide a mobile number where possible when placing your order.
Wherever possible, we conduct a two-man delivery, putting the items in a room of your choosing. It is the customer’s responsibility to ensure that the access to the room is suitable for the items ordered.
If you have any special delivery requirements, please let us know once you’ve placed your order by calling 03333 448565 with your order number (the order number will be supplied in the email confirmation).
We ask all our customers to inspect their delivery carefully on arrival and notify us as soon as possible, but no later than within 72 hours of delivery, if there has been any damage in transit. The driver will be happy to wait while you check your items. Please do not sign to say you have checked the products until you have adequately done so. Unfortunately, we are unable to accept claims for breakages, scratches or damage to any products that you have accepted and signed for on delivery and that was not subsequently notified to us within 72 hours of delivery.
If you intend to use subcontractors for installation we strongly recommend you do not commit to them until the delivery has been made. This will avoid any costs associated with unavoidable delays. DIY-Spacepro.com are not liable for financial loss caused by unforeseen delays in delivery.
If you have any other questions regarding delivery then please feel free to get in touch by contacting us via the website, 03333 448565 or email DIY-Spacepro@hdhc.com
For further information see our Terms and conditions
